Questions & Comments

Use this form to send us questions, comments, and feedback. Your correspondence will be directed to the most appropriate person and answered in less than two business days.

  • Issues that require immediate attention such as:
    • lost or stolen items like credit cards, debit cards, or checks
    • identity theft
    • fraudulent transactions
  • Issues that involve sensitive information such as:
    • usernames and passwords
    • account numbers and balances
    • transaction information
    • social security numbers

Replies come from [email protected]. If using a spam blocker, you may need to add this address to receive our response.

"Are you a Legacy First Bank customer and enrolled in Digital Banking? If “yes,” please log into Digital Banking and send us a secure message. Click on the Messages icon and select the Secure Messages tab and click on the Send Us a Secure Message button. Secure Messaging allows us to communicate easily to address account-specific questions and inquiries."

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